1.Where consent is collected
A client opts in at the shop by checking a clearly-labeled consent box on the shop's digital check-in form (a mobile web page the client fills out on their own phone, or on a shop tablet). The box is unchecked by default and optional — the client can check in and get service without it.
- 1The client opens the shop's check-in link and enters their name and mobile number.
- 2They check the optional consent box shown at left to agree to receive texts. It is not pre-checked.
- 3They tap Check in. The consent, timestamp, and number are recorded as proof.
- 4Only clients who checked the box are ever texted. Everyone else is stored opted-out.
Shops may also add existing clients who gave permission in person, and any client who texts the shop first is treated as opted in for that conversation.
2.The exact consent language
This is the disclosure a client agrees to when they check the box (the shop's name is filled in automatically):
Consent is not a condition of purchase. Opt-in data and consent are never shared with third parties for their own marketing. Full details are in our Messaging Terms & SMS Consent.
3.Sample messages a client receives
Messages come from the shop the client opted in to. Each identifies the business and includes opt-out instructions: